Support Center
Frequently Asked Questions
How do I download the game?
EnchanHome: Magical Manor is available on iOS and Android devices. You can download it from the App Store or Google Play Store by searching for "EnchanHome" or clicking the download links on our website.
Is the game free to play?
Yes, EnchanHome: Magical Manor is free to download and play. There are optional in-app purchases available for cosmetic items and to speed up certain aspects of gameplay, but they are not required to enjoy the full game experience.
How do I restore my progress if I change devices?
Your game progress is automatically saved to your account. Simply log in with the same account on your new device, and your progress will be restored. Make sure you've created an account and not playing as a guest to ensure your progress is saved.
I'm stuck on a level. What should I do?
If you're stuck on a particular level or puzzle, you can check our in-game hints system by tapping the hint button. You can also visit our community forums where other players share tips and strategies. If you still need help, please contact our support team.
How do I report a bug?
If you encounter a bug or technical issue, please go to the Settings menu in the game and select "Report a Bug." You can also contact our support team directly through the contact form on this website with details about the issue you're experiencing.
Community Forum
Join our community forum to connect with other players and get help:
forum.enchanhome.com